Return Policy

At, we strive to provide our customers with the best online shopping experience. We understand that sometimes the products may not meet your expectations, or you may change your mind about a purchase. Therefore, we have formulated a standard return policy to make the return process as simple and hassle-free as possible.

 Eligibility for Returns

- The product must be eligible for return according to our specified return policy.

- Products eligible for return are those that are damaged, defective, or not as described on our website.

- Personalized or custom-made products cannot be returned unless they are defective or damaged during transit.

- Products bought during a sale, festival, or special promotion may have different return policies, which will be mentioned on the product page.

 Return Time Frame

- You can initiate a return request within 7 days from the date of delivery.

- After 7 days, we will no longer accept return requests.

 Return Process

- To initiate a return, please visit our website and go to the Returns section.

- Fill in the return request form, providing the necessary details such as order number, product name, reason for return, etc.

- Our customer service team will review your request and provide you with a Return Authorization Number (RAN) if your return is eligible.

- Once you receive the RAN, please securely pack the product in the original packaging, including all accessories, tags, and manuals.

- Write the RAN on the package and ship it back to us using a reliable courier service. We recommend using a service that provides tracking details.

- Please note that the return shipping charges will be borne by the customer unless the return is due to our error.

 Inspection and Refund

- Once we receive the returned product, our team will inspect it to ensure it meets the return eligibility criteria.

- If the product passes the inspection, we will initiate the refund process.

- The refund will be made to the original payment method used for the purchase. It may take up to 7-10 business days for the refund to reflect in your account, depending on your bank or payment processor.

- In case the product does not pass the inspection, we will contact you to discuss further options, such as a replacement or repair.


- Currently, we do not offer direct exchanges for products. If you wish to exchange a product, we recommend you return the unwanted product and place a new order for the desired product.

 Cancellation Policy - If you wish to cancel an order, please contact our customer service team as soon as possible.

- If your order has not been shipped, we will cancel it and initiate a refund.

- If your order has already been shipped, you can still cancel it, but you will be responsible for the return shipping charges.

- The refund will be processed as per our refund policy mentioned above.

 Customer Support

- Our dedicated customer support team is always ready to assist you with any queries or concerns regarding returns or cancellations.

- You can reach out to us through our website's chat support, email, or phone number.

- Our customer support team operates during business hours and will respond to your queries within 24 hours.

 Please note that this standard return policy applies only to products purchased from For products purchased from third-party sellers or marketplaces, the return and refund policies may vary.

 We value your trust and satisfaction, and we are committed to providing the best customer service experience. If you have any further questions or need clarification regarding our return policy or any other aspect of our services, please feel free to reach out to us.

 Thank you for choosing, and we look forward to serving you again in the future.



Team Divya India