FAQs

Frequently Asked Questions (FAQs)

PRODUCT & CUSTOMIZATION

Q 1. Where can these stoles be used?

A: Our stoles are designed to be stylish and versatile, making them suitable for a wide variety of occasions and purposes, such as:

  • Daily Wear: Instantly elevate your regular outfits with a touch of color and sophistication.
  • Festive & Wedding Wear: Ideal as festive accessories, bridesmaid stoles, or wedding party favors.
  • Corporate & Award Events: Perfect for corporate gifting, conferences, and award ceremonies.
  • Religious Functions: Suitable for temple visits, prayer meets, and spiritual gatherings.
  • Parties & Social Gatherings: Add elegance to birthdays, anniversaries, and get-togethers.
  • Travel: Light and easy to carry, perfect for accessorizing on the go.
  • Custom Gifting: Thoughtful and personalized for friends, family, or special occasions.
  • Traditional & Cultural Celebrations: Complements ethnic and regional attire.
  • Political Parties & Rallies:
    • Our stoles are a popular choice for political parties and rallies.
    • They can be customized with party colors, logos, or slogans, and are often worn by supporters and leaders during meetings, campaign events, and public rallies to showcase unity and identity.

With multiple fabric and design options, you can create the perfect stole for any event or organizational need!

Q2. What materials are your stoles made from?

Our stoles are crafted primarily from premium soft satin silk, known for its elegance and softness. On request, we can also create stoles in other fabrics such as cotton, pure silk, organza, velvet, and more.

Q3. What are the dimensions of your stoles?

Our standard size is 155 cm in length and 12 cm in width, making it versatile for various styling needs.

Q4. Can I request a custom size or fabric?

Absolutely! We offer customization in both fabric and size to suit your requirements. Please contact us or use our customization form to share your preferences.

Q5. What kind of designs or workmanship do you offer?

We feature a range of designs including digital prints, embroidery, handwork, and woven patterns. Our stoles are finished on all sides and have lace detailing at both ends for an elegant touch.

Q6. Can I get a stole customized for a special occasion or as a gift?

Yes, we specialize in creating stoles for all occasions—weddings, parties, festivals, corporate gifts, and more. Share your theme or requirement and we will design a stole exclusively for you.

Q7. Are the laces and embellishments also customizable?

Yes, we offer a variety of lace and decorative options. Let us know your preferences and we’ll tailor the finishing to your taste.

ORDERING & SHIPPING

Q8. How do I place an order for a customized stole?

You can place a customization request through our website or contact us directly. Once we understand your requirements, our team will guide you through design options, pricing, and timelines.

Q9. Do you ship internationally?

Yes, we ship worldwide. Shipping charges and times may vary depending on destination.

Q10. How long does it take to receive my order?

Ready-to-ship stoles typically dispatch within 2-3 business days. Customized orders may require 7-14 business days for production, depending on complexity. Shipping times vary by location.

Q11. Can I track my order?

Yes, once your order has shipped, you will receive a tracking link by email.

PAYMENTS & RETURNS

Q12. What payment methods do you accept?

We accept all major credit/debit cards, net banking, and UPI. International customers can pay via PayPal or international credit cards.

Q13. What is your return/exchange policy?

We accept returns and exchanges for unused, undamaged stoles within 7 days of delivery for standard products. Customized orders are non-returnable unless there is a defect or error on our part.

SHOWROOM & CONTACT

Q14. Do you have a physical showroom?

Yes, you are welcome to visit our showroom to explore our collections in person.

Address:

Divya India

Unit No 36, Bell Building 

Sir P. M Road, Next to Bombay Store, Fort, Kala Ghoda

Mumbai 400001

Q15. How can I get in touch if I have more questions or need assistance?

You can contact us via phone, WhatsApp, email, or our online chat. Visit our Contact Us page for details.